North Gate Medical Centre:    Updated 28th May – 14:00HRS

Ireland is now in Phase 1 of the Roadmap for Reopening Society and Business. However, the message remains the same – you should still stay at home as much as you can because the measures are working. By staying at home – you are saving lives.

Measures that we are undertaking to delay/stop the spread of Covid-19


  • We are working very closely with all of our pharmacy colleagues in New Ross and delivering their orders to them daily.   
  • There is no need to request extra medication, prescriptions will only be issued when they are due.   
  • Please order via the repeat prescription online form and nominate your pharmacy and we will deliver to them. 
  • We do ask you allow us 5 working days to process and deliver your prescription to your pharmacy.  
  • If for any reason your prescription cannot be issued we will contact you via text to advise.
  • Please do not ring the appointment line to see if your prescription is ready, if you have adhered to the above it will be available for your collection at your pharmacy on day 5. 


  • Our staff are answering calls as quickly as possible, but due to demand, you may experience higher than normal call waiting times.  Our busiest times are between 9am -11am so if possible ring outside of these hours. 


  • Access to the surgery is by prior appointment.  This will allow us to ensure adequate distance between patients in the waiting areas.

Car Parking:   

  • Parking in the Surgery Court Yard is Strictly Prohibited
  • The Court Yard is currently being used as a car waiting area for elderly and ill patients.

Work/Social Welfare Certs: 

  • If you are already on illness benefit via North Gate Medical Centre, please EMAIL and we will contact you within 2 working days with instructions. 
  • If you are not already on certs and have to self isolate or cannot work because of COVID 19 we highly recommend that you [click on this Citizens Information] link for all entitlement details.
  • As per the HSE advise you can stop self-isolating when you have not had a  fever for five days, and it has been 14 days since you first developed symptoms, however you should still practice social distancing.   
  • You do not require a fit to work letter once your symptoms are gone and you have self isolated for 14 days.

Measures that you can undertake to delay/stop the spread of COVID-19

  • Stay home
  • Please adhere to the Government’s request for Social distancing – this will slow down the spread of a COVID 19 and reduce the probability of contact between persons carrying an infection, and others who are not infected, so as to minimize transmission. 
  • We also ask for people who are well to call on (via phone) older and vulnerable neighbours, collect groceries, fuel, medicines etc for them to limit their need to go out. Keep in contact with those who you know are self-isolation or cocooning and arrange with them to drop supplies at their door. 


Guidance on cocooning to protect people over 70 years and those extremely medically vulnerable from COVID-19.  Please click here for further information

COVID-19 Testing: